[생활 영어회화] 전화영어 #1(여보세요/나 누구야/누구세요?/잘 못들었어/다시말해줄래?)

솔직히 화자는 전화하는 게 두렵습니다. 얼굴을 보지 못한 채 통화로만 할 경우 말의 뉘앙스나 의미를 제대로 이해하지 못할 수도 있고 안그래도 잘 들리지 않는 영어가 더욱이 귀에 들어오지 않아서죠.. 하지만 어쩌겠어요 해야죠. 못알아 듣더라도 최소한 내 할 말은 하고 다시 물어볼 줄은 알아야겠죠?

전화할때 쓰이는 표현들을 몇가지 적어봤습니다. 저 역시도 적극적으로 머릿속에 담아두고 바로바로 뱉어낼 수 있게 연습해야겠습니다.

 

[화자 기준 제일 많이 쓰고 싶지만 갑자기 생각나지 않는 멘트들]

 

1. 잘 못 들었어 / 다시 말해줄래?

• Casual:

• Sorry, I didn’t catch that. Can you say it again?

• Come again?

• I missed that—could you repeat it?

• Formal:

• Apologies, could you repeat that, please?

• Would you mind saying it again?

• Could you clarify that for me, please?

 

2. 누구랑 얘기하면 될까?

• Casual:

• Who should I talk to about this?

• Any idea who I need to speak with?

• Who’s the right person to handle this?

• Formal:

• Could you direct me to the appropriate person to discuss this with?

• May I ask who I should contact regarding this matter?

• Who would be the best person to speak with about this?

 

3. 잠시만 기다려줄래?

• Casual:

• Hang on a sec.

• Just a second, I’ll be right back.

• Can you hold on for a minute?

• Formal:

• Would you mind holding for a moment?

• Please hold for a moment while I check on that.

• Could you wait a moment, please?

 

4. 다시 전화할게

• Casual:

• I’ll call you back later.

• Let me get back to you.

• I’ll give you a ring in a bit.

• Formal:

• I’ll follow up with another call shortly.

• I’ll reach out again later.

• Let me return your call at a more convenient time.

 

5. 지금 자리에 없어. 메모 남겨줄까?

• Casual:

• They’re not here right now. Want to leave a message?

• XXX isn’t around. Can I take a message for you?

• They stepped out—should I let them know you called?

• Formal:

• XXX is unavailable at the moment. Would you like to leave a message?

• I’m sorry, XXX is out right now. Can I take a message for you?

• XXX isn’t in the office right now. May I pass on a message?

 

6. 연결이 좋지 않네

• Casual:

• The connection’s really bad.

• I can barely hear you.

• You’re cutting out—can you hear me?

• Formal:

• I’m sorry, the line isn’t clear. Could you repeat that?

• We seem to have a bad connection. Let’s try again.

 

[기본적인 상황들]

 

1. 전화 시작할 때

• Casual (친구/가족 간):

• Hey, what’s up?

• Hi, how’s it going?

• Hey, got a minute?

• What’s new with you?

• Formal (비즈니스/격식 있는 통화):

• Hello, this is XX. May I speak with ZZZZ?

• Good morning/afternoon, is now a good time to talk?

• Hi, XXX. I’m calling to follow up on xxx.

 

2. 통화 이유를 설명할 때

• Casual (친구/가족 간):

• Just wanted to check in and see how you’re doing.

• I was just calling to catch up.

• I had a quick question for you.

• I thought I’d give you a call and see what’s up.

• Formal (비즈니스/격식 있는 통화):

• I’m calling to discuss xxxx.

• I wanted to follow up on xxxx.

• I just need a quick moment of your time to go over xxxx.

• I’m reaching out regarding xxxx.

 

3. 상대방이 바쁠까 물어볼 때

• Casual:

• Are you busy right now?

• Got a sec to talk?

• Is now a bad time?

• Formal:

• Is this a convenient time to talk?

• Would you be available to discuss this now?

• I hope I’m not catching you at a bad time.

 

4. 내용 확인하거나 되물어볼 때

• Casual:

• Wait, can you say that again?

• Sorry, what was that?

• Got it, but could you explain a bit more? < 약간 의미가 다르지만,, 못들은게 아니라 이해 안된척ㅋ

• Formal:

• Could you please repeat that?

• Can you elaborate on that?

 

5. 통화를 마무리할 때

• Casual:

• Alright, I’ll let you go.

• Anyway, talk to you later.

• Thanks for chatting—take care!

• Formal:

• Thank you for your time. I’ll follow up via xxxx.

• I’ll get back to you with more details.

• Let me know if you have any further questions.

• Thanks for taking the call, and have a great day.